Welcome to Ecru Nail Spa. By looking for an appointment, using our services, or visiting our website, you agree to comply with the following terms and conditions. These terms are designed to ensure a smooth, enjoyable, and respectful experience for all our valued clients.
- Appointment and Booking
We encourage clients to book in advance to secure preferred dates and times. Walk-ins are welcome but subject to availability. For certain services or group bookings, a deposit may be required. - Cancellations and Rescheduling
If you need to cancel or reschedule, please let us know at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee or forfeiture of deposit. - Arrival Time
Please arrive at least 10 minutes before your scheduled appointment to allow time for check-in and preparation. Arriving late may shorten your treatment time to avoid delaying the next client. - Hygiene and Safety
We follow strict hygiene protocols, including streilizing tools, using disposable items when possible, and maintaining a clean, safe environment. Clients are encouraged to inform staff of any allergies, medical conditions, or sensitivities before treatment. - Payments
We accept cash, major credit/debit cards, and secure online payments. All prices are listed in Philippine Pesos and are subject to change without prior notice. - Gift Cards and Promotions
Gift cards are non-refundable and cannot be exchanged for cash. Promotional offers cannot be combined unless stated otherwise. - Right to Refuse Service
We reserve the right to refuse service to any individual for inappropriate behavior, health concerns, or failure to comply with our policies. - Website and Online Use
All contents on our website, including text, images, and logos is the property of Ecru Nail Spa and may not be reproduced without permission. And online bookings are subject to confirmation and may be adjusted due to availability. - Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website with the updated effective date. - Contact Us
If you have any questions about these Terms and Conditions, please contact us at:Phone: 09151304515
Thank you for choosing Ecru Nail Spa!